Customer Reviews

What Our Clients Say

With a 4.8-star rating, customers praise Pond Doctors, LLC for our expertise, responsiveness, and exceptional service. From saving koi to building stunning custom ponds, we consistently exceed expectations. Discover why Miami trusts us to keep ponds beautiful and thriving year-round!

“We absolutely love Pond Doctors. Not only have we purchased the majority of our gorgeous and healthy fish from there, but they also make house calls to help us ensure the fish remain healthy. Today, Zak passed by and inspected many of our fish which gives us peace of mind that our fish are being cared for properly. Thank you for your amazing customer service, Pond Doctors! We are customers for life!”

Yamell Bianchi

“I have gotten a lot of my fish from the Pond Doctors team. Always have the best Japanese, high-quality Koi and others. I have also had them do maintenance on my pond several times and they are always very professional and know what they are talking about which is a great relief.”

Daniel Vinas

“Pond Doctors are amazing. Zak came out to my house on a Sunday to tend to some sick Koi. Incredibly patient and knowledgeable. Highly recommend their services. I visited their new store which is stocked with great fish at reasonable prices and terrific pond supplies. No need to call anyone else.”

Brad Herman

“Highly recommend Pond Docs!!! Zak and his dad came out immediately when I was having issues. They’re clearly knowledgable and passionate about what they’re doing which shows in their quality of work and customer service. They now handle our maintenance weekly and pond looks great. We’ll be using them to purchase koi and plants. They’re also super kind and good people which was just a bonus. Don’t look any further”

Meredith Taylor

“Everyone at Pond Doctors was very helpful and responsive in restoring our pond and stocking with beautiful fish. I encourage everyone to visit their new store and explore the beautiful koi and other exotic fish and turtles. We have had koi in our pond before, but never had authentic Japanese koi. They are truly living works of art. In honor of Pond Doctors, we named the fish: Zak (Hi Utsuri); Jeff (Goshiki); Blossom (Goshiki) and Darius (Shusui). We are so pleased to have found such a valuable resource.”

Ken Johnson

“Decided to stop by here for some pond inspiration. This place did not disappoint! The young lady at the check out counter on Sunday was extremely helpful and knowledgeable. She answered all our questions and taught us so much about building a healthy ecosystem for ponds. We definitely will be back to purchase fish and plants from here once our pond is ready.”

K. Leon

“Beautiful store with huge variety of koi and other fish. Various sizes, for patterns and price points. Wide selection of pond equipment such as plants, pumps, filters, heaters, lights and more. Pleasant just to walk around and see the various tanks and pond set ups. It’s almost therapeutic.”

Daniel Acevedo

“Pond Doctor’s new place is tremendous! Beautiful & healthy Koi, African Cichlids and many others. Jeff, the owner is a great guy, friendly and knowledgeable. And his son Zach is a joy to work with picking out Koi and just asking any question you might have. All of their staff in fact is friendly and very helpful! I love their place and visit frequently. If you’re even a little curious about a new pond, adding to your Koi family, or just want to see beautiful fish, this is absolutely where you should go. They’re right next to Pinecrest and so easy to get too.”

Harry Kurchner

“I have been with Pond Doctors, LLC for several years. Yesterday they came to service my pond and had to replace a part for the filter. This morning they were at my house replacing the broken part. Excellent Service and highly recommended!”

Darline Epstein

“I recently purchased a home with a koi pond that was not well maintained, Koi pond doctors did an amazing job cleaning out the pond and bringing it back to life. So happy with the results, I wish I had found them sooner but will continue to use them future maintenance.”

Jess D.

“Dr. Jeff is the absolute best in South Florida,I did the worst thing you can do went and got a new Large Showa and just added it to my pond same day.Long story short he made All of our koi near death by the next day.After a few really awful days of no real answers of what to do I by total luck found POND DOCTORS I talked with Dr Jeff about what I had done he sent 1 of his team over the next day.They had a computer system with them to check water right there and then added treatment
and within 3 days my Koi were on the road to Happy again.I lost not 1 fish due to the professional service these guys provide.I could not have been any happier with the service they delivered.If you need real help and professional service this is the ONLY place to go in south Florida..Thanks Again Dr.Jeff and your team..The Best In The Business!!!”

Mike D.

“Jen was great to work with. No one was available to meet her at the property but she stayed in constant contact through social media. This resulted in a solved problem instead of another visit and a still dirty pond. This company understands the importance of technology and communication and is leaps and bounds ahead of their competition!”

Todd Cameron

What Our Clients Say

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We at Pond Doctors will inspect your Pond to make sure it’s a healthy Ecosystem for your fish, plants and you!